Knowing the sequence makes it much easier to tell whether a crew is doing the job properly, including a crew that is not ours.
Start of day. The crew walks the floor with you, confirms the color, confirms the scope and points out anything they see that was not visible at the estimate. Slab temperature gets read. Masking goes up: the door to the house, wall bases, sills, the overhead door track, anything that stays in the room.
Grinding. This is the loud part and the longest part. Diamond grinding opens the concrete, takes off old sealer, paint or coating, and gives the base coat something to key into. Vacuums run the whole time. On a rough floor this can take most of the morning on its own.
Repair. Cracks get chased and filled, popouts and spalled areas get patched, joints get treated, the apron edge gets rebuilt if it needs it. Filler has to cure enough to be ground flush, so there is usually a wait built in here.
Vacuum and tack. The floor is vacuumed thoroughly, then gone over again. Dust left on the slab is a bond-breaker, and this step is where a floor quietly gets ruined by a crew in a hurry.
Base coat. The moisture vapor barrier base goes down. This is the layer that bonds to the concrete and the layer that stops slab vapor, and it is the one a same-day floor leaves out.
Flake broadcast. While the base is wet, flake is thrown by hand to refusal. It goes everywhere, which is why the masking happened. This is fast and it has to be continuous, so the crew will not be chatting through it.
Set and scrape. The base has to set before the excess flake can be scraped off and the surface knocked down smooth. This is the long quiet stretch of the afternoon.
Vacuum again. All loose flake has to come up before the clear goes down.
Polyaspartic top coat. Rolled out, back-rolled for consistency, with anti-slip aggregate added if your floor is getting it. Once this is down nobody walks on the floor.
Cleanup and walkthrough. Masking comes off, flake gets vacuumed from sills, wall bases and the door track, horizontal surfaces get wiped, the driveway gets swept and checked. Then a walkthrough with you, with the lights on, before anything gets loaded. Anything you want addressed is easiest to address right then.
Then it is just a floor you hose off. See how to clean and care for it.
For the walkthrough at the start and the walkthrough at the end, ideally yes. In between, no. Plenty of customers leave for the day. We just need access and a way to reach you.
The work is usually one visit and one day on site. The floor is not usable that night. That distinction is the entire difference between us and companies advertising a floor you can park on the same evening, and the shortcut they take to get there is leaving out the vapor barrier.
They stop and call you with a revised number and your decision, before continuing. Finding a failed coating under carpet glue or a soft patch of slab happens. Deciding for you is not how we handle it.
Tell us the room, the rough size and your town. You get a written price, not a two-hour pitch. Fastest way is to text a photo of the floor to (815) 585-1750.