Ten years on our workmanship. Here are the actual terms, including the exclusions, before you buy rather than after.
Most coating companies will not show you the warranty until the job is done. Ask any of them for the exclusions in writing before you sign and watch what happens. Ours are below.
If any of the following happens because of how we installed your floor, we come back and fix it at no charge to you. No deductible, no trip fee, no argument.
We would rather you read this now than find out later.
The original purchaser, at the address where we installed the floor. The warranty does not transfer if the property is sold.
Call or text (815) 585-1750 and send a photo. We come look at it. If it is our workmanship, we fix it. If it is not, we will tell you what it actually is and what it would cost to deal with, and you are free to call someone else.
Because we plan to still be here honoring it. A lifetime warranty is worth exactly as much as the company behind it in twenty years, and this trade has a lot of lifetime warranties attached to businesses that no longer exist. Ten years we can stand behind, so that is the number we print.
You will also notice we print the exclusions instead of burying them. Every coating company has them, including the ones advertising a lifetime. The difference is whether you get to read them before you buy or after something goes wrong.
No. It covers the original purchaser at the address where we installed the floor.
Because we intend to honor it. A lifetime warranty from a coating company is only worth whatever the company is worth in twenty years, and most of this industry knows that. We would rather give you a term we can actually stand behind, in writing, with the exclusions printed where you can read them before you buy.
No, and no coating warranty we know of in this industry does. Slab moisture changes over the years with grading, drainage and the water table. What we do is build a moisture vapor barrier into every floor to fight it, and test your slab before we quote so you know what you are dealing with. If a test comes back high we tell you and price the heavier build. What we will not do is take the job quietly and let you find this exclusion out later.
A coating is about a quarter the thickness of a credit card and it follows the slab. If the ground under your concrete moves and the slab cracks, the coating cracks with it. That is a concrete problem, not a coating problem, and no coating warranty in this industry covers it. We will tell you at the walkthrough if your slab looks likely to move.
Call or text us. Send a photo. We come look at it. If it is our workmanship we fix it, and we do not charge you to come assess it.
Tell us the room, the rough size and your town. You get a written price, not a two-hour pitch. Fastest way is to text a photo of the floor to (815) 585-1750.
